Complaints by Citizens Regarding CUSD Personnel and Operations
The Governing Board believes that positive relationships between CUSD employees and citizens are essential to the successful operations of schools. The Board encourages complainants to resolve problems early and informally whenever possible with the staff member personally. If a problem remains unresolved, the individual should submit a formal written complaint with the supervisor of the employee in accordance with appropriate district procedures.  

• Complaint Form:  English   -   Hmong   -   Spanish
• Board Policy 1312.1, Complaints Concerning District Employees

Complaints Regarding Specified Educational Programs
The CUSD Board of Education recognizes that the district has primary responsibility for ensuring compliance with state and federal laws and regulations governing complaints about specified district educational programs. Those programs are:

• Child Care and Development Programs
• Child Nutrition Programs
• Consolidated Categorical Aid Programs
• Migrant Education
• Section 504
• Special Education Programs
• Vocational Education

The Chico Unified School District will receive and investigate complaints which allege unlawful discrimination on the basis of ethnic group identification, religion, age, sex, sexual orientation, gender, race, ancestry, national origin, color, or physical or mental disability in any program or activity conducted by the district which is funded directly by, or that receives or benefits from, any state financial assistance. The district shall investigate and seek to resolve complaints at the local level and shall follow uniform complaint procedures when addressing such complaints.

The designated unit to receive and investigate complaints shall be Chico Unified School District Educational Services and its compliance designee(s). This unit shall ensure district compliance. The district contact person for Section 504 is Jennifer Skala, 891-3000, ext. 20462 at 1163 East Seventh Street, Chico, CA 95928. The district contact person for Title II, Title IX, and CCR, Title 5, Chapter 5.3 Section 4621(b) is Tina Keene, 891-3000, ext. 20165 at 1163 E. Seventh Street, Chico, CA 95928.

Student Sexual Harassment Grievance Policy
We continue to work together as an organization to create and maintain a discrimination, harassment, and retaliation-free environment for our students and staff. A discrimination-free school environment is based on each student's self respect, as well as their respect for others with whom they come in contact during the course of their school day. It is our goal to have an environment where each student feels safe and protected; in order to accomplish this, we need everyone's participation. We want our students to be able to focus on the positive aspects of learning.

All members of the school community--students, faculty, classified staff, and administration--are protected status. The district has a discrimination and harassment policy and complaint procedure for students which was developed to provide information and guidelines regarding the law and the proper procedure for addressing inappropriate conduct directed toward our students by their peers or staff. We review our practices to insure all students have an understanding of discrimination and harassment, can recognize it and respond appropriately should it occur. (See Board Policy 5145.7, Sexual Harassment)